This Cookie Policy explains how Spiral Seven Ltd (“Spiral Seven”, “we”, “us”, “our”) uses cookies and similar technologies on www.spiralseven.com (the “Site”). It should be read alongside our Privacy Policy, which explains how we handle your personal data more generally.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to make them work more efficiently, and to provide information to the site owner. Some cookies are set by us (“first-party” cookies) and some are set by third parties who provide services to us, such as analytics and advertising providers (“third-party” cookies). We also use similar technologies such as pixels, tags and web beacons, which we refer to collectively as “cookies” in this policy.

How we use cookies

We use cookies to keep the Site running and secure, to remember your basket and preferences, to understand how the Site is used so we can improve it, and to deliver advertising that is more relevant to you. We group the cookies we use into the four categories below.

1. Strictly necessary cookies

These cookies are essential for the Site to function and cannot be switched off. They enable core features such as adding items to your basket, secure checkout, logging in to your account, and protecting against fraud. Without them, services you have asked for cannot be provided. These cookies are set mainly by our platform, Shopify.

2. Functional cookies

These cookies allow the Site to remember choices you make — such as your region, language or the preferences you set — to give you a more personalised experience. If you do not allow these cookies, some features may not work as intended.

3. Analytics and performance cookies

These cookies help us understand how visitors use the Site — for example which pages are most popular and how customers move around — so we can measure and improve performance. The information is collected in aggregate. We use tools such as Google Analytics and Shopify’s built-in analytics for this purpose.

4. Marketing and advertising cookies

These cookies are used to deliver advertising that is more relevant to you and your interests, to measure the effectiveness of our campaigns, and to limit how often you see an ad. They may be set by us or by our advertising partners, including Google, Meta (Facebook and Instagram), Klaviyo and Reviews.io. Klarna may also set cookies in connection with its payment services.

Managing your cookies

You can control and manage cookies in several ways. Where we ask for your consent to non-essential cookies, you can change your choices at any time. You can also:

  • adjust your browser settings to block or delete cookies — most browsers let you do this, and you can find guidance at aboutcookies.org or allaboutcookies.org;
  • opt out of personalised advertising from many providers via Your Online Choices;
  • manage Google’s advertising and analytics at adssettings.google.com and opt out of Google Analytics using the browser add-on; and
  • manage your Meta ad preferences within your Facebook and Instagram account settings.

Please note that if you block strictly necessary cookies, parts of the Site — such as the basket and checkout — may not work properly.

Do Not Track

Some browsers offer a “Do Not Track” signal. As there is not yet a common industry standard for how to respond to these signals, our Site does not currently respond to them. You can still manage cookies using the options above.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use or for legal or operational reasons. The latest version will always be available on this page.

Contact us

If you have any questions about our use of cookies, please contact us at sales@spiralseven.com, by telephone on 01422 362022, or by post to: Spiral Seven Ltd, 26A Westgate Arcade, Halifax, West Yorkshire, HX1 1DJ.