We are committed to ensuring that our customer have a safe and easy way to pay.
The payment process is encrypted to the highest possible level, so you can rest assured that your payment details will never been seen by unauthorised persons.
We also use stringent fraud screening rules and the latest fraud detection tools available to ensure that all orders placed are genuine and not fraudulent.
SSL (Secure socket layer)
SSL encrypts information sent between our website and a customers browser so that it cannot be read as it is sent across the internet. SSL stands for secure sockets layer, and it's most commonly used when websites request sensitive information from a visitor, like a password or credit card number. Spiralseven ensure that your data is encrypted to the highest possible level.
For your security our website transactions are taken in a secure environment, via our payment service provider, Braintree. Braintree pay is fully approved to Level 1 in the Payment Card Industry Data Security Standards (PCI DSS), which is the highest level of compliance.
We current accept Mastercard, Visa, Solo, Visa Electron, Visa Debit, Maestro and delta. Please note that we do not accept American Express. When entering your card details and billing address, please ensure that you type the same information that appears on your bank statement.
3D Secure Scheme
3D Secure can be thought of as an online version of 'Chip and Pin'. Visa has called their version of the scheme 'Verified by Visa' and MasterCard have called their equivalent initiative 'MasterCard SecureCode'. These are both collectively referred to as 3D Secure. Once registered into the scheme the user will be required to enter a password to complete an online transaction.
PayPal enables our customers to securely, conveniently send payments online, without having to enter sensitive information into anything other than the Paypal interface. Please note that we require all customers to use Paypal accounts with confirmed address only. Any order with an unconfirmed address will be cancelled. If you paid for your order using PayPal, unfortunately you will not be able to return your order to store for an exchange or refund.
Apple Pay enables our customers to securely, conveniently send payments online.
When you make a purchase, Apple Pay uses a device-specific number and unique transaction code. So your card number is never stored on your device or on Apple servers, and when you pay, your card numbers are never shared by Apple with merchants.